Objective:
To obtain a challenging career that utilizes my 21 years of experience in UX Design, UX Architecture, Creative Direction, Product Design and Management, UI Design, Project Management, Digital Marketing, and innovative ideas, along with advanced skills in Information Architecture, Web Analytics, Social Marketing, Web Design, Graphic Design, Business Development, and Human Factors Engineering/508 Compliance, and contribute to the growth of the organization.
Summary: With over 21 years of experience in the IT industry, I have gained extensive expertise in various domains such as finance, health, pharmaceutical, insurance, shipping, eCommerce, and high-security technology. My skills include UX research, UX design, UX architecture, creative direction, product design, and management, UI design, project management, digital marketing, innovative ideas, information architecture, web analytics, social marketing, web design, graphic design, business development, and human factors engineering/508 compliance. My goal is to provide unique and valuable contributions to the organization's mission by ensuring that projects support strategic objectives within the budget.
Key Skills:
- UX design, architecture, and research
- Creative direction and product design
- UI design and project management
- Digital marketing and innovative ideas
- Information architecture and web analytics
- Social marketing and web design
- Graphic design and business development
- Human factors engineering/508 compliance
- Artificial Intelligence technologies, including API.AI and Amazon Lex
- Mobile accessibility for Native Apps
- HTML, CSS, and JavaScript
Experience:
UX Design and Architecture:
- Designed and implemented various UX solutions for desktop and mobile platforms across different domains, including finance, health, pharmaceutical, insurance, shipping, eCommerce, and high-security technology
- Conducted user research and implemented design solutions using various techniques such as lab-based and remote UX testing, survey-based research, heuristic evaluations, end-to-end client research, card sorting, surveys, baseline evaluations, user-experience mapping, iterative and formative discovery, and focus groups
- Led teams in implementing new design standards, methods, and processes while sharing best practices to grow the team's knowledge
- Collaborated with various end clients to design community standards at large, ensuring consistent brand use across multiple marketing channels and touchpoints
Creative Direction and Product Design:
- Provided creative direction and product design solutions for desktop and mobile platforms across different domains
- Implemented new product designs and features by studying changing markets and providing customer insights to identify new technologies that solve complex business issues and problems
- Contributed to product strategy ideas and provided innovative ideas for digital marketing and UX
UI Design and Project Management:
- Provided UI design solutions for desktop and mobile platforms across different domains
- Managed projects using Jira and MS project for project planning, tracking, and development
- Designed and developed projects using SharePoint and managed digital marketing efforts
- Managed competitive landscaping efforts to stay up-to-date on market trends
Digital Marketing and Innovative Ideas:
- Led the development of digital marketing campaigns, including SEO, SEM, accessibility, web analytics, PPC management, and digital marketing
- Provided innovative ideas for digital marketing and UX
Human Factors Engineering/508 Compliance:
- Ensured that digital products and platforms meet 508 compliance standards by following human factors engineering principles
- Implemented mobile accessibility for Native Apps to make websites and applications more accessible to people with disabilities by applying the best practices in the industry
Skills:
- Excellent communicator with first-rate research, innovation, and problem-solving skills
- Proficient in HTML, CSS, and JavaScript
- Strong background in user experience research for diverse cross-platform desktop and multi-platform mobile applications
- Excellent capacity for reasoning, logic, critical thinking, creativity, and problem-solving skills
Education:
- Bachelor of Science in Computer Science
- Master of Science in Human-Computer Interaction
Conclusion: I am confident that my skills and experience